Privacy policy

This Privacy Policy describes how https://thepashmora.com/ (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”

Device Information

  • Examples collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately and perform analytics to improve customer experience.
  • Source of collection: automatically through cookies, log files, web beacons, tags, or pixels.
  • Disclosure: shared with our processor Shopify.

Order Information

  • Examples collected: name, billing address, shipping address, payment information (including credit/debit card numbers), email address, and phone number.
  • Purpose of collection: to fulfill orders, process payments, arrange shipping, provide order confirmations/invoices, communicate with you, screen for fraud, and send product updates or offers (if opted in).
  • Source of collection: collected directly from you.
  • Disclosure: shared with Shopify, payment processors (e.g., PayPal), and shipping partners.

Customer Support Information

  • Examples collected: name, contact details, order details, and any additional communication.
  • Purpose of collection: to provide effective customer support.
  • Source of collection: collected from you.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your information with third parties only as necessary to operate our business:

  • Shopify (our online store platform) – Shopify Privacy Policy
  • Payment processors such as PayPal or Shopify Payments.
  • Shipping partners for order delivery.
  • Legal authorities if required by law.

Behavioural Advertising

We may use your Personal Information for targeted marketing to show relevant ads. For example:

  • Google Analytics helps us understand how customers use the Site. Learn more here: Google Privacy Policy. Opt out here: Google Opt-out.
  • Meta (Facebook/Instagram) may receive info about your site interactions and purchases. Manage preferences here: Facebook Ad Settings.

You can also opt out of targeted advertising through the Digital Advertising Alliance.

Using Personal Information

We use your Personal Information to:

  • Offer shawls and related products for sale.
  • Process payments securely.
  • Ship and fulfill orders.
  • Provide updates about new products, promotions, or offers.

Lawful Basis (GDPR – if you are in the EEA)

We process your Personal Information under the following bases:

  • Your consent.
  • Performance of a contract with you.
  • Compliance with legal obligations.
  • Our legitimate business interests (not overriding your rights).

Retention

We keep your Personal Information for our records unless and until you request deletion.

Automatic Decision-Making

We do not use fully automated decision-making that significantly impacts customers. Shopify may use limited automated checks for fraud prevention.

Your Rights

  • New Zealand Privacy Act 2020: You can request access to, correction, or deletion of your information.
  • GDPR (EEA residents): You have the right to portability, rectification, erasure, and restriction of processing.
  • CCPA (California residents): You have the right to know, delete, and opt-out of the sale of your Personal Information.

To exercise these rights, contact us at [Insert Email].

Cookies

We use cookies to improve your shopping experience. These may include:

  • Essential cookies – necessary for checkout, login, and cart functionality.
  • Performance cookies – help us analyze site performance.
  • Marketing cookies – deliver targeted ads.

You can disable cookies in your browser settings, but some features may not work properly.

Do Not Track

Because there is no consistent industry standard, we do not change our data practices when we detect a “Do Not Track” signal.

Changes

We may update this Privacy Policy from time to time to reflect changes in law, business practices, or Shopify requirements.

Contact

For more information about our privacy practices, questions, or complaints:

The Pashmora
Email: [Insert Email]
Phone: [Insert Number]
Address: [Insert New Zealand Address]

If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner, New Zealand – https://www.privacy.org.nz/.

Last updated: [09/09/25]